Board Thread:General Discussion/@comment-71.104.67.214-20160311120431/@comment-71.104.67.214-20160314151114

Thank you for your reply. I have a standard battery and upgraded charger. One of the charger's red lights turns green and and the humming sound stops after about 3-4 hours, which I assume it is fully charge. When I turn it on all four lights on the control panel are lit and bike functions normally. However, after few miles, first light goes off and by 12th mile the last one starts flashing and motor dies in about 14 or so mile. I do not use the throttle at all, and always pedal. These folks should really establish a customer service to address our problems ( a simple service ticketing incorporated on their site). I have told all my friends who are interested to purchase the bike to wait until such customer service is established.

Thanks again.